Managed Print Services the unique approach to managing your print devices and supplies and extending the life span of your assets. From providing your printers, multifunction devices, and supplies…to tracking toner usage and document output…to supporting your applications, we can help manage your print environment through three tiered levels of printer service and support. Our Managed Print Services program gives you the flexibility to adjust plans as your needs change and to stay current with changing technology.
Consider just some of the advantages:
- Simplify your purchasing process through one vendor and one centralized ordering system
- Reduce your administrative costs
- Extend the life span of your print assets
- Automate supply ordering and shipment
- Help control and track your print costs
- Unlimited help desk support
- Recommendations for proper print volume usage and print load
Our approach includes:
Discovery: Complete device discovery, implement monitoring/management tools, an on-site survey, document locations of all devices, and capturing meter reads.
Management & Monitoring: On-site service and support from certified technicians, automatic supply ordering and shipment, on-line access to service call status and history, proactive network maintenance and unlimited Help Desk support.
Reporting & Analysis: Device utilization report, average monthly copy/print volumes, service call history, supplies order report and list of devices and utilization charts to analyze usage deployment, and overall performance of print environment.
Performance Improvements: Business reviews every six months to maximize resources, help plan for future changes, and make informed decisions on printer replacement or equipment additions.
Help Desk Support: Including printing or scanning software-related issues, changes to network, IP address changes and new or upgraded software.
Our knowledgeable staff will be there every step of the way to help you determine the best approach for your return on investment.
Contact us today for more information.