"For Service You Can Rely On"
A J&S dispatcher will contact you within 30 minutes with an ETA for service. If you do not hear from us within 30 minutes, it is possible that your message did not reach us and we ask that you call us at 319-752-5603.
This is the 5 or 6 digit number displayed on the J&S sticker affixed to your machine. If you do not have a sticker already assigned, please CALL US instead.
Please be as specific and detailed as possible. Generic or incomplete information may result in a delay of service.
Examples: will not power on at all, will not boot at all, unable to function for all users.