Quick Help

This page is designed to quickly get you the help you need.

STEP 1Give us a phone call at 319-752-5603 and ask to speak with a technician.

STEP 2: If you can see this web page you have internet.  Click on the big green button (upper-right corner of screen).
(Did you get an error in Step 1 or 2?  Look below for more help)

STEP 3: The technician will provide you with a code, or give you other instructions.

That’s it!  Once the technician is remotely connected to your computer over the internet, they’ll take it from there.  Be sure to tell them about everything you’ve tried so far.


Click HERE to visit our main help page.