"For Service You Can Rely On"
Please specify the date of the incident. This helps us narrow search results when processing server logs. The system defaults to the current date. Please be sure to update this field.
Please specify the EXACT time this incident occurred. U.S. CENTRAL TIME. The more accurately you report the time the more effective we will be in tracking the issue. Please be sure to update this field and use the correct AM or PM.
This is your email address; regardless of whether or not you are the one having the issues. We require the email address of the person reporting the issue for documentation purposes. If you are the person having the issue, please provide your email address here AND and in the to or from (whichever is applicable).
The phone number you would like our technicians to use if we need to reach you.
This is the email address of the person sending the email you're having trouble with.
This is the email address of the person who was supposed to receive the message.
Please be as detailed as possible. The more information you provide (especially specific error messages) the faster it will be for us to determine the source of the problem.
For help finding this information please visit http://office.microsoft.com/en-us/outlook-help/view-e-mail-message-headers-HA001230300.aspx